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Whether you have a question about a racing simulator, a gaming PC, or an existing order, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you need additional help locating your shipment, send us a message and we will look into it.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to start the process.
Can I exchange a product for a different item?
Exchanges are handled on a case-by-case basis within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the next steps.
What specs should I consider when choosing a racing simulator?
Key factors include the wheelbase type, pedal load cell quality, cockpit frame rigidity, and monitor or display compatibility. If you are unsure which setup fits your space and goals, send us a message and we can help narrow it down.
Are your gaming PCs ready to use out of the box?
Each gaming PC ships fully assembled and tested. You will need to connect your peripherals and display, install your preferred software, and you are ready to go. No additional tools or assembly required on your end.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
If a product does not meet your expectations, our return policy makes the process straightforward and fair.
